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I was misinformed about my service cancelation when I spoke with agent Kelly M over chat through my vivint app. I was told to send an email and the sevice would be canceled within 30 days. I did as I was instructed and sent the email and call to follw up where I was them and was informed I needed to pay a $1000 to cancel by customer service. I ask for customer loyalty and William told me I owe over $1500 to cancel cause I had to buy out this ridiculous 5 year contract at over 60 a month, which I had only paid 3 years of, at the amount of over $2100. I feel this should be canceled in 30 days as I was told would happen with the first agent I spoke with through my app chat. The supervisor over customer loyalty said I could pay $800 and be good. As a company they are way more expensive than any other monitoring service that can do exactly what they have done. I will never recommend or use vivint again for home monitoring. I have paid faithfully every month for 3 years and I got a wall monitor and a doorbell camera and a few window sensors, they used most of the old sensors that were in my home at install. I have paid over 60 a month for 3 years over $2100 and somehow figure I still owe $1500 more to buy out you my contract. This company is ripping people off with that service and cost.

Posted by Anonymous at 3:19PM | (6 comments)

best home security company

99View at The Home Depot$79. 99View at Amazon?Kasa's lower cost outdoor security camera is a good deal if you don't mind a few tradeoffs. Daytime 1080p video from this camera was excellent, but nighttime video was less defined; it was hard to make out people's faces. The camera is weather resistant, but the connection between its cable and power supply is not. We also liked that its app lets you set up custom motion zones. In addition, you get free rolling two day cloud storage, and a 14 day plan that's a very reasonable $40 per year. Read our full Kasa Cam Outdoor review. 53View at The Home DepotRecommended Retailer$349View at Google Store?This weatherproof camera has a tamper resistant design, a triple microphone array and HDR support for better quality videos than what other cameras produce. It can distinguish between people and animals, and can even recognize individual faces. However, a lot of the features are available only with a Nest Aware subscription, which starts at $10/month, or $100/year. Read our full Nest Cam IQ Outdoor review.

Posted by Anonymous at 3:19PM | (0 comments)

video security systems home

You can also receive alerts for any tampering to the contact or motion sensors. It can also feel a tad disjointed compared to the Nest Secure, considering the keypad and the base station are two separate units, and the Nest Guard seamlessly combines the two and includes Google Assistant. If not placed somewhere discreet, the motion detectors are obtrusive and look like a child’s night light. The contact sensors also only detect for opening and closing doors and windows, whereas the Nest Detects detect for door and window openings but also include motion sensors. The basic Nest Secure package comes with a hub — the Guard — two key fobs Nest Tags that allow you to check in and out of your system, and two sets of motion detecting sensors you can attach to doors or windows Nest Detects. At 3.

Posted by Anonymous at 3:19PM | (1 comments)